Trial Period
Trial Offer
We offer a trial period for new subscribers to experience solo.Profile+ features.
Duration and Terms
The duration and specific terms of the trial will be clearly stated at the time of sign-up.
End of Trial
Subscribers will be automatically enrolled in the chosen subscription plan at the end of the trial period, unless they cancel prior to the trial's expiration.
Subscription Refunds
No Refunds Policy
Once a subscription starts, refunds are not offered for any reason.
Access Upon Cancellation
If you cancel your subscription, access to solo.Profile+ features will end immediately. Any unused subscription time will be credited to your account, allowing you to apply this balance should you decide to resubscribe in the future.
Post-Trial Policy
No refunds are issued after the free trial ends, even if cancellation occurs immediately after the trial expires.
Renewal Policy
Automatic Renewal
Subscriptions to solo.Profile+ automatically renew at the end of each billing cycle.
Notification of Renewal
We will send an email reminder prior to renewal, giving you ample time to decide if you wish to continue, change, or cancel your subscription.
Opting Out of Auto-Renewal
You can opt out of auto-renewal by following the cancellation process outlined in the "Canceling a Subscription" section.
Changing Subscription Fees
Notification of Price Changes
In the event of a subscription fee change, we will provide a 30-day notice before the new pricing takes effect.
Right to Cancel
During this notice period, subscribers have the right to cancel their subscription if they do not wish to continue at the new rate.
Contacting Support
Customer Support Access
For any inquiries, issues, or assistance with your subscription, you can reach out to our support team.
Contact Methods
Support can be contacted via subscriptions@solobizcards.com.
Response Time
Our support team endeavors to respond to all inquiries within a reasonable timeframe.
Canceling a Subscription
Cancellation Deadline
To cancel your subscription, you must do so at least 24 hours before your next billing date.
How to Cancel
Navigate to Account Info > Settings > solo.Profile+ > Your Subscription > Cancel Subscription.
Access During Billing Period
If you cancel during the middle of a billing period, you will retain access to solo.Profile+ features until the end of that billing cycle. Afterward, you will be automatically downgraded to the standard solo.Profile.
Subscription Pricing
Monthly Subscription
$12.25 per month, billed monthly.
Annual Subscription
$9.80 per month, billed annually (total $117.60 per year).
Upgrading from Monthly to Annually
Pro-Rating Charges
If you upgrade from a monthly to an annual plan mid-cycle, Stripe will automatically calculate and apply the prorated amount for the remaining period.
Immediate Cost Savings
You will benefit from the cost savings of the annual plan immediately upon upgrading.
Downgrading from Annual to Monthly
Start of Monthly Subscription
If you choose to downgrade from an annual to a monthly subscription, the monthly plan will commence only after the completion of the current annual cycle.
Invoicing
Automatic Invoice
An invoice will be automatically sent to your account email at the end of each billing cycle.
Invoice Accessibility
Invoices can be accessed under your account: Account Info > Settings > solo.Profile+ > Billing History. Here, you can click to open the invoice in your browser.
Last modified: Dec. 2025